1. Introduction

Tomodachi (“the App”) is a social community platform that allows users to connect, share posts, participate in events, discover businesses, and earn rewards through engagement.

This Privacy Policy explains how we collect, use, store, and protect personal information when users access or use the Tomodachi mobile application and related services.

By downloading, installing, or using the Tomodachi application, users agree to the practices described in this Privacy Policy.

2. Information We Collect

Tomodachi collects certain information necessary to operate the platform and provide its services.

Account Information

When users create an account, the following information may be collected:

• Username or display name
• Email Address
• Profile Photo
• Gender Selection
• Age Confirmation (users must be 18 years or older)

Identity Verification

To maintain a safe community and prevent impersonation, scams, and fraudulent activity, Tomodachi may require identity verification.

Verification may include:

• Government-issued Identification
• Selfie Verification
• Basic Identity Confirmation Information

Government ID information is used strictly for verification purposes and is never displayed publicly to other users.

Verification helps protect the community from fraudulent or harmful accounts.

User Content

Users may upload or share content including:

• Photos
• Videos
• Profile Information
• Comments
• Private Messages
• Livestream Interactions

Depending on the feature used, this content may be visible to other users.

Transaction Information

Tomodachi records information related to in-app activity including:

• TomoCoins (TC) purchases
• TomoPoints (TP) earnings
• Media Unlock Transactions
• Reservations or Bookings
• Promotional Activity

Payments may be processed through trusted third-party platforms including:

• Apple App Store
• Google Play Store

Tomodachi does not store credit card or payment card information.

Location Data (Optional)

Tomodachi may request approximate location access in order to:

• Display nearby restaurants or venues
• Enable booking and discovery features
• Improve local content recommendations

Location permissions are optional and controlled through the user’s device settings.

Marketplace Information (Storemadachi)

For users purchasing products through Storemadachi, the following delivery information may be required:

• Recipient Name
• Contact Phone Number
• Delivery Address

This information is used only for order fulfillment and delivery services and is not publicly visible to other users.

3. Legal Basis for Processing Information

Tomodachi processes personal information based on the following legal bases:

• User Consent
• Operation of Platform Services
• Fraud Prevention and Platform Security
• Compliance with Legal Obligations

4. How We Use Information

Information collected may be used to:

• Create and manage user accounts
• Verify identities and prevent fraud
• Operate and improve platform services
• Process in-app transactions
• Enable restaurant and venue bookings
• Support marketplace orders and deliveries
• Moderate harmful or illegal content
• Improve security and platform performance

5. Community Safety and Content Moderation

Tomodachi promotes a safe and respectful community environment through moderation systems including:

• Automated moderation tools
• Manual review of reported content
• User reporting and blocking features

Content that violates platform rules may be removed.

Accounts involved in harassment, scams, fraud, illegal activity, or other harmful behavior may be suspended or permanently banned.

6. User-Generated Content Responsibility

Tomodachi allows users to upload and share content including photos, videos, messages, livestreams, and other media.

Users are solely responsible for the content they create, upload, or share on the platform.

A-Tech I.T. Solutions shall not be held responsible for content posted by individual users on the platform.

7. Third-Party Services

Tomodachi uses trusted third-party services that support platform operations.

These may include:

• Firebase (Google) – analytics and infrastructure
• Apple App Store – in-app purchase processing
• Google Play Store – in-app purchase processing
• Cloud Hosting Providers
• Payment Processing Partners

These providers may collect limited technical information required for their services.

Users are encouraged to review the privacy policies of these third-party providers.

8. App Tracking Transparency (Apple Devices)

Tomodachi complies with Apple’s App Tracking Transparency (ATT) requirements.

If tracking technologies are used, Apple device users will be asked to grant permission before tracking occurs.

Users may modify tracking permissions through their device privacy settings.

9. Data Security

Tomodachi implements security measures designed to protect user information including:

• Secure Server Infrastructure
• Encryption where appropriate
• Restricted access to sensitive information
• Identity verification systems

While strong precautions are taken, no digital platform can guarantee absolute security.

10. Data Retention

Tomodachi retains personal information only for as long as necessary to operate the platform and comply with legal obligations.

Typical retention practices include:

• Account data retained while the account remains active
• Verification data retained for security and fraud prevention
• Transaction records retained for financial compliance

Users may request account deletion at any time.

After deletion, personal data will be removed or anonymized within a reasonable period unless retention is required by law.

11. Data Breach Notification

If a security breach occurs that may affect user information, Tomodachi will take appropriate steps to investigate the issue and notify affected users when required by applicable law.

12. User Rights

Users may request to:

• Access their personal information
• Correct inaccurate data
• Request account deletion
• Withdraw consent where applicable

Requests may be submitted through:atechitsolutionsph@gmail.com

13. Children’s Privacy

Tomodachi is intended only for individuals 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18.

Accounts discovered to belong to minors may be removed.

14. International Users

Tomodachi may be accessed globally including in the Philippines and Japan.

User information may be processed and stored on secure servers operated by A-Tech I.T. Solutions or trusted service providers.

Tomodachi takes reasonable steps to comply with applicable data protection laws including:

• Philippine Data Privacy Act (RA 10173)
• Japan Act on the Protection of Personal Information (APPI)

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

16. Updates to This Privacy Policy

Tomodachi may update this Privacy Policy periodically to reflect changes in services, legal requirements, or platform policies.

When updates occur, the Last Updated date will be revised.

Continued use of the platform indicates acceptance of the updated policy.

17. Data Protection Officer

For privacy-related concerns or requests, you may contact the designated Data Protection Officer:

A-Tech I.T. Solutions

Email: atechitsolutionsph@gmail.com

18. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

A-Tech I.T. Solutions

Website: https://tomodachi.ph

Email:atechitsolutionsph@gmail.com

19. Agreement to This Policy

By downloading, installing, or using the Tomodachi application, users acknowledge that they have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy.

---